Monthly Archives: March 2012

It had to happen: Texting error leads to lockdowns at West Hall middle, high schools

A recipe for disaster:

  1. A usability nightmare: QWERTY on a touchscreen

  2. An algorithm that makes the initial mistake even worse: Auto Correct

  3. Paranoia

As reported in the GainesvilleTimes News:

Texting error leads to lockdowns at West Hall middle, high schools.

Auto correct fail

An auto corrected text message, accidentally sent to the wrong number, was the catalyst to lockdowns Wednesday at West Hall middle and high schools. Just before noon, law enforcement and school officials issued the lockdowns after a West Hall community member reported a threatening text message. The text, saying “gunman be at west hall today,” was received and reported to police around 11:30 a.m. But after police tracked the number, they learned the auto correct feature on the new cellphone changed “gunna” to “gunman.” The message being sent to the wrong number added to the confusion. Read more

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Filed under Mobile, Usability